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Delivery & Return
Dear customers,
Thank you for choosing the perfume products of Guangzhou Century Weiye Development Co., Ltd. In order to better provide you with high-quality service, we have specially prepared delivery and return instructions for you. Please read the following carefully before using our products.
Delivery Instructions:
1. delivery scope: our delivery scope covers all parts of the country (excluding special areas), regardless of your city or country, we will try our best to deliver in place.
2. Delivery time: Under normal circumstances, we will arrange delivery within 3 working days after receiving your order. In case of special circumstances (such as holidays, weather, etc.), we will communicate with you in advance and negotiate a new delivery time with you.
3. Delivery method: We will choose the most suitable courier company for delivery according to your address and order content. Once the goods are delivered, please check it carefully and make sure someone signs for it to ensure the safe delivery of your goods.
Return Description:
1. Return Policy: If the goods you receive have quality problems or do not match your order, please contact our customer service department within 7 working days after receiving the goods. We will help you solve the problem as soon as possible, including return, exchange or refund.
2. Return Conditions: In order to be able to process your return application smoothly, please ensure that the goods are intact, unused and retain the original packaging. We will review the return according to the actual situation and ensure that your rights and interests will not be damaged.
3. Return process: Please prepare the order number, return reason and relevant photos (if necessary) before contacting us. Our customer service team will guide you through the return process and provide the after-sales service you need.
If you have any questions or need further assistance, please feel free to contact our customer service department. We will be happy to serve you and ensure that your shopping experience is pleasant.
Thank you again for your support and trust to Guangzhou century weiye development co., ltd.
with all due respect,
GUANGZHOU CENTURY WEI PAGE DEVELOPMENT CO., LTD
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